Help Centre
How can we help you?
Quick answers about Dollar Shape Club products, rewards, and support.
About the brand
What is Dollar Shape Club?
Dollar Shape Club creates glow rituals for every woman, every story, and every body — including CUPPY UP and CCLO-UP.
What does Dollar Shape mean?
Dollar Shape means enhancing beauty (Shape) while supporting personal finances (Dollar), as a members’ Club focused on healthy lifestyle education.
Is Dollar Shape Club a multi-level marketing company?
No. Dollar Shape Club is a direct sales venture and does not use a Multi-Level Marketing business structure.
Where are products made?
Hero rituals like CUPPY UP are formulated in Japan and made in Taiwan, with clinically considered, cruelty-free, consumer-tested standards.
Products & rituals
What is CUPPY UP?
CUPPY UP is a marine collagen jelly with Bonito Elastin, PDRN, Damask rose, fermented botanicals, and a feminine botanical curve blend — for glow and bust beauty support from within.
What is CCLO-UP?
CCLO-UP is our focused collagen-forward glow ritual for everyday skin radiance and confident beauty from within.
How do I find my ritual?
Chat with our team on WhatsApp for personalised product guidance based on your goals, or message us via Contact → Find My Ritual.
Rewards & orders
How do rewards points work?
Earn 1 point per $1 spent. Get 50 points just for signing up. Every 200 points equals $10 in voucher value, and free shipping starts at 50 points.
Do you offer free shipping?
Domestic shipping within Singapore can be redeemed with points (50 points), and free-shipping promotions may also apply over cart thresholds shown in the announcement bar.
How do I contact support?
Email hello@dollarshapeclub.com, use the Contact form, or WhatsApp +65 9010 1631. We typically respond within 1–2 business days.
No matches found. Try a different keyword — or reach out to us for personalised help.
Still have questions? Please reach out to us.