Please note that due to the unexpected impact of the COVID-19 outbreak your order might be delayed. We are working hard and doing our best to make sure your order will arrive as soon as possible.
All rights reserved. No website on the internet should be considered a substitute for professional medical care. No guarantees are made for the effectiveness of any products mentioned in this website/form. Nutritional benefits may vary from one person to another. The information here is designed to help you make informed choices about your health. They are strictly nutritional ideas. By using this website/form, you agree that you have read our disclaimer, and that you accept the terms of this notice. Essentially the provided information on this website is strictly for educational or general informational purposes only, which is implicitly not to be construed as medical advice. We make no claims with respect to the accuracy of the information contained on this site which was obtained from any reference materials, journals, magazines, health websites, or any other source.
YOU SHOULD ALWAYS CONSIDER SPEAKING WITH A HEALTHCARE PROFESSIONAL BEFORE TAKING ANY DIETARY, NUTRITIONAL, HERBAL OR HOMEOPATHIC SUPPLEMENT.
DISCLAIMERS:
Dollar Shape does not warrant and shall have no liability for information provided in this site regarding recommendations concerning supplements for any and all health purposes. The information in this website/google form including all pages under “www.dollarshapeclub.com” is provided only as a guideline to be used when discussing a program with a healthcare professional.
Dollar Shape makes no guarantee or warranty, express or implied, with respect to any products sold, including any warranty of salebility or fitness for a particular purpose.
Any links to third party websites and the information they contain are not the responsibility of www.dollarshapeclub.com. Dollar Shape makes no endorsements for any third party links and do not warrant the accuracy of any information contained therein.
Thank you for your understanding.
Because the human body reacts differently to supplements for different people, just as prescription medications could, Dollar Shape does not warrant the accuracy of the information or guarantee the claims, benefits or safety of specific products sold. Please consult with a healthcare professional before starting any weight loss program, change in eating habits, diet, exercise, or supplementation program. This is true of any dietary supplement or over the counter product.
All the information about our products is available on this site. Simply click on the product that interests you to discover everything you need to know about it. If you’re still not sure – you can simply contact us and ask!
We offer domestic shipping within Singapore and you can contact us for assistance on international shipping.
For domestic shipping costs within Singapore, this is a flat rate of $5.50 for boxes of 3 and below. For bundle purchases of 4 boxes and above, this delivery charge is waived!
For international shipping costs, kindly contact our friendly customer service hotline @ +6590101631 for a quotation for this!
Please note that international packages are subject to taxes and duties upon arrival and this amount depends on your country.
Orders are processed and shipped within 1 business day. Delivery takes 2-3 working days for domestic shipments, and takes up to 7-21 days for international shipments.
Samples are not available at this stage. We apologize, but rest assured – every single one of our products is made from premium, high-quality and safe ingredients. Our products are also vouched by thousands of happy customers to date.
You can read about our return/exchange policy on our shipping & returns page.
If the product(s) in your shipment arrived damaged or defective, please keep the box, packing materials and the product(s) inside and contact us at dollarshapeclub@gmail.com with a picture and order number and we will take care of the rest.
You can get our products at various resellers available on Instagram, Facebook or Shopee. However, many are not authorized / legitimate resellers – so please do contact us first if you’d wish to verify the authenticity of the reseller. All items purchased from unauthorized resellers are not eligible for our exchange/return policy.
Our products are 100% compliant with HSA/SFA regulatory guidelines and further independently tested with SGS to confirm that the products are free from harmful chemicals, bacteria, ingredients or heavy metals; you thus would not experience any side effects; this would not affect your ability to conceive as well.
If you’re pregnant/breastfeeding – regardless of what you’re taking (be it our brand’s or another’s) do consult your doctor before consuming any supplements.
Even though we have done much to ascertain the safety of our products, you may still wish to consult your gynae/paediatric for further assurance; this is ultimately your decision, and we can only provide all the assurances that we have that the product is safe for your verification.
Absolutely not! We do not test on animals. All DOLLAR SHAPE CLUB products are animal cruelty-free ❤
Our SLIMMY range is excellent for male customers as well. However, Cuppy Up Collagen Jelly’s main focus is the bust and the skin – and is thus not appropriate for men.
Email us at dollarshapeclub@gmail.com and we can discuss further!
If you are interested in working with our company, please reach out to us at dollarshapeclub@gmail.com.
Join our squad and be the first to know about product releases, trending news, updates and everything else DOLLAR SHAPE CLUB. Sign up for our emails by scrolling to the bottom of our homepage and entering your email.
We hate to see you go, but to stop receiving emails from us, simply click ‘unsubscribe’ at the bottom of any email communication from us.
No, Only one promotional code can be used at one time.
You can simply email us at: dollarshapeclub@gmail.com
Or send us a message via Facebook or Instagram!
DOLLAR SHAPE CLUB is located at 88 Rangoon Rd #01-05 Singapore 218374
Dollar Shape Club is known for their premium in house-formulas of high-technology body-care solutions.
Your satisfaction is assured with Dollar Shape Club. If for any reason you are not satisfied with a product directly purchased from our website please contact us at dollarshapeclub@gmail.com.
Please note that due to the unexpected impact of the COVID-19 outbreak, your order might be delayed. We are working hard and doing our best to make sure your order will arrive as soon as possible.
We have a strict no refund policy. To preserve the integrity and quality of our products, it would be inappropriate to retrieve purchased products for return and passing this on to another customer.
Should you wish to make exchanges of one product to another, we will contact you and be more than happy to solve any issues and make it right for you.
SLIMMY Milk Tea Gen II, SLIMMY Fibre 80XT Gen II and CUPPY UP Collagen Jelly can be exchanged within thirty (30) days of the purchase date.
This policy is only valid for orders made through www.dollarshapeclub.com. Items purchased from other retailers cannot be exchanged on our website.
In order to be eligible for an exchange – all products must be returned unopened or untampered.
We also do not accept COD deliveries.
Orders are processed and shipped within 1 business day, including expedited orders.
Orders are delivered within 3-6 business days from shipment (usually takes less, but due to COVID-19 we extended our shipping estimate).
International
Please note that some international orders may be subject to local import charges. Customs policies are controlled by the local government at the destination of import and we are not responsible for any additional charges made by your local government.
If the product(s) in your shipment arrived damaged or defective, please keep the box, packing materials and the product(s) inside and contact us at dollarshapeclub@gmail.com with a picture and order number and we will take care of the rest.
If your order appears to be lost, we advise you to contact us by email within the first 14 business days of placing your order for Singapore orders and 30 days for international orders.
If your package is listed as delivered according to tracking information, but you still have not received it please contact us in a timely manner via email and we’ll be happy to assist you. Orders that are returned to us due to invalid shipping information can be resent, however, the customer will be responsible for the shipping costs.
Nope, just make sure your package is being delivered to a secure location.
It’s super easy! Just notify us and we’ll give you a tracking ID the day after your purchase.
Please note: packages are subject to taxes and duties upon arrival, the amount depends on your country.
All orders will be processed the same day the order is placed If your order is received by 9:30pm SGT. Orders received after 9:30pm SGT will be processed on the next business day. Orders received after 9:30pm SGT on Friday will be processed on the following Monday.
Domestic
International
All delivery timelines are estimates and are subject to change. For the most up-to-date delivery information, please refer to the tracking information in your shipping confirmation email. For information regarding duties & taxes for international orders – please refer to our shipping & returns page.
Dollar Shape Club reserves the right to change and update this return and exchange policy at any time.
You are welcome to contact customer service with any questions by email at dollarshapeclub@gmail.com.
Due to how quickly our distribution center works, we cannot cancel or edit orders once they’re placed.
If your shipping information is incorrect, please contact us and we will try our best to update your shipping information.
If you receive your order and want to exchange it – we’ll be happy to help. For more details on our exchange policies and how to make an exchange, please see the “exchanges” section.
Contact us and we will fix your order ASAP.
DOLLAR SHAPE CLUB charges taxes and duties for online transactions based on your shipping address and as required by applicable laws.
We accept Bank Transfer / Paynow & Bank Transfer (offline payment) as well as Atome (Instalment payment)
No, Only one promotional code can be used at one time.
Simply click on the “forgot password” link during the login progress.
To log in or sign up click on the avatar on the top of the site and follow the steps as shown
There are many benefits of setting up an account (exclusive offers, birthday gifts and more) – but you can always checkout as a guest without creating an account.
Last revised: May 2021
Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.
When you visit or access our website, or when you interact or engage with our content (“Services”), we use (and authorize third parties to use) web beacons, cookies, pixel tags, scripts, tags, API and other technologies (“Tracking Technologies“).
The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), in order to enhance your navigation on our Services, improve our Services performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners.
We also allow third parties to collect information about you through Tracking Technologies.
Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage. When used, the cookie can help make our Services more user-friendly, for example by remembering your language preferences and settings. You can find more information about cookies at www.allaboutcookies.org.
Cookies are widely used in order to make websites work in an efficient way. The use of cookies allows you to navigate between pages efficiently. Cookies remember your preferences, and make the interaction between you and the Services smoother and more efficient. Cookies are also used to help ensure that the advertisements you see online are relevant to you and your interests.
We store Tracking Technologies when you visit or access our Services (for example when you are visiting our websites) – these are called “First Party Tracking Technologies”. In addition, Tracking Technologies are stored by other third parties (for example our analytics service providers, business partners and advertisers) who run content on our Services – these are called “Third Party Tracking Technologies”.
Both types of Tracking Technologies may be stored either for the duration of your visit on our Services or for repeat visits.
There are five main types of Tracking Technologies:
Tracking Technologies | Type | Purpose |
---|---|---|
Functional Cookies | First and Third party Tracking Technology |
Strictly necessary Tracking Technologies These cookies might be in use on various sections of the Website, in order to customize and simplify the user experience on the Website, for example by remembering choices you made and your log in credentials, and to make your purchases and information secure. |
Analytics Cookies | First party Tracking Technology |
Performance Tracking Technologies These Tracking Technologies are used to collect information regarding how you interact with the content on our Services, attribution purposes (for example, the referral URL), etc. We use the information to operate our Website, compile reports, help us improve the Services and to offer personalized products and content. |
Google Analytics | Third party Tracking Technology |
Performance Tracking Technologies This cookie is used to collect information about how visitors use our Services. We use the information to compile reports and to help us improve the Services. The cookies collect the number of visitors to the Services, where visitors have come to the Services from and the pages they visited, and other data. Google Privacy Policy |
Google Tag Manager | Third party Tracking Technology |
Performance Tracking Technologies This cookie is associated with Google Tag Manager which we use to load scripts into our website pages. Google Privacy Policy |
Google AdWords | Third party Tracking Technology |
Marketing or Advertising Tracking Technologies We use Google AdWords which uses cookies to help us determine how many people who clicked on our Google Ads end up contacting us through our websites. This tracking cookie is set on your browser only when you click on a Google Ad and these cookies help us increase the website’s effectiveness for our visitors. Google Privacy Policy |
Facebook Custom Audience | Third party Tracking Technology |
Marketing or Advertising Tracking Technologies Facebook pixel is a code that is placed on the header of our websites and we later on use Lookalike feature on Facebook to reach similar audiences who took actions within our websites and improve advertisement capabilities. Facebook's Privacy Policy |
Third party Tracking Technology |
Marketing or Advertising Tracking Technologies These cookies allows you tweet about our content. In addition, we use Twitter to deliver ads through our websites and apps. Twitter's Privacy Policy |
|
Facebook Connect | Third party Tracking Technology |
Social Media Tracking Technologies Our websites and apps include sharing buttons on social networks Facebook, Twitter, Instagram and other social networks. All these platforms use their own cookies to recognize you if you are browsing after being connected to your accounts. Facebook's Privacy Policy |
Please note that we do not recognize or respond to automated browser signals regarding Tracking Technologies, including “Do Not Track” requests. However, there are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively.
Dollar Shape Pte. Ltd. and its affiliated companies (together: “Dollar Shape Club”, “us” or “we“) are dedicated to providing clients and site visitors (collectively. “users“) with the highest level of transparency and control over the use of their information. In order for us to provide you with our services we are required to collect and process certain personal information about you and your activity.
By entrusting us with your information, we would like to assure you of our commitment to keep such information private. We have taken measurable steps to protect the confidentiality, security and integrity of this Information.
When you use our Services, you consent to the collection, storage, use, disclosure and other uses of your Personal Data as described in this Privacy Policy.
We urge you to read this Privacy Policy carefully and make sure that you fully understand and agree to it. If you do not agree to this Privacy Policy, please discontinue and avoid using our Services.
You are not legally required to provide us with your “Personal Data” (meaning any information which may potentially allow your identification with reasonable means), but without it we might not be able to provide you with the full range of, or the best experience while using our websites or the full range of our services (together, the “Services”).
Processing of is necessary for the performance of our contractual obligations towards you, for providing you with our services and the operation of our, to protect our legitimate interests and for compliance with legal and regulatory obligations to which we are subject.
Our legal basis for collecting and using your Personal Data will depend on the particular purpose for which your data is being processed, however, we generally use the following:
– We will use this basis for processing necessary to make the Services, including support services, available to you, and to send you service communications.
– In limited cases (where you choose to sign up to receive direct marketing emails, and where you accept cookies on our website) we will process your Personal Data based on your consent. You can withdraw your consent at any time by contacting us using the details provided below.
– We will process your Personal Data based on our legitimate interests in maintaining and improving our Services, such as for the purpose of understanding how our Services are used and improving them, our customer service and support operations, and protecting and securing our users, ourselves and our Services.
– In limited cases we may process your Personal Data where we need to do so to comply with a legal obligation e.g. which is set out in an applicable law, or if we receive an order from a court or regulatory body.
In the course of using the Service, we may ask you to provide us with certain Personal Data to provide and improve the Service, to contact or identify you, to enable you to access certain parts of the Website, and as otherwise indicated in this Policy. We collect the following Personal Data about you:
We also collect data about the use of our Service and the characteristics and activities of users, in order to operate it and improve it. We may collect the following non-Personal Data:
If we combine Personal Data with non-Personal Data, the combined data will be treated as Personal Data. Further Personal Data will only be stored and processed if you voluntarily provide it to us, e.g. through a contact form.
A “cookie” is a small text file that is used, for example, to collect data about activity on our Site. Some cookies and other technologies serve to recall Personal Data, such as an IP address, previously indicated by the user. For example, we may use cookies to store your language preferences or other settings so you do not have to set them up every time you use our Services.
When you visit or access our Services we use (and authorize 3rd parties to use) pixels, cookies, events and other technologies (“Tracking Technologies“). Those allow us to automatically collect information about you, your device and your online behavior, in order to enhance your navigation in our Services, improve our Services’ performance, perform analytics and customize your experience. We and our advertising partners also use Tracking Technologies to improve our advertising practices and make ads and related marketing content we deliver more effective, relevant and enjoyable, including by deploying retargeting and ad measurement and attribution systems. Such data is pseudonymized and only includes advertising identifiers (Advertising IDs), IP addresses, and other interest-based data.
We also use a tool called “Google Analytics” to collect information about use of our Service. Google Analytics collects information such as how often Users visit our site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve our Services. Google Analytics collects only the IP address assigned to you on the date you visit our site, and plants a cookie on your web browser to identify you as a unique user the next time you visit. The cookie cannot be used by anyone but Google and we do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is detailed on the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser as described below.
We store Tracking Technologies when you visit or access our Services (typically, when you are access our Website). These are called “First Party Tracking Technologies”. In addition, Tracking Technologies are stored by other third parties (for example our analytics service providers, business partners and advertisers) – these are called “Third Party Tracking Technologies”.
We use the following cookies:
There are various ways in which you can manage and control your Tracking Technologies settings. Please remember that, by deleting or blocking Tracking Technologies, some of the features of the Services may not work properly or as effectively.
For other browsers, please consult the documentation that your browser manufacturer provides.
Please note that the above information may change when manufacturers update their systems. Also note, that your device may use another platform, not described above. In that case, please consult the manufacturer documentation for further instructions.
Please note that even if you unsubscribe from our promotional or marketing emails, we may continue to send you service-related updates and notifications, or reply to your queries and feedback you provide us.
Please note that even if you opt-out, we may still use and share your Personal Data with third parties for non-marketing purposes (for example to provide our Services, fulfill your requests, communicate with you and respond to your inquiries, etc.). In such cases, the companies with whom we share your Personal Data are authorized to use your Personal Data only as necessary to provide these non-marketing services.
Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. Your data is stored on secure servers and isn’t publicly available. We limit access of your information only to those employees or partners on a “need to know” basis, in order to enable the carrying out of the agreement between us.
While we seek to protect your information to ensure that it is kept confidential, we cannot absolutely guarantee its security. You need to help us prevent unauthorized access to your account by protecting your password appropriately and limiting access to your account. You will be solely responsible for keeping your password confidential and for all use of your password and your account, including any unauthorized use. You should also be aware that there is always some risk involved in transmitting information over the internet. While we strive to protect your Personal Data, we cannot ensure or warrant the security and privacy of your Personal Data or other content you transmit using the service, and you do so at your own risk.
We will retain your Personal Data for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, trading information, account opening documents, communications and anything else as required by applicable laws and regulations.
If you reside in the EU, you may request to:
However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.
Under applicable law, when you submit a request regarding any of the aforementioned rights, please note that your request must:
We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We understand the importance of protecting children’s privacy, especially in an online environment. The Site and Services are not designed for or directed at minors under the age of 16 years old (“Minors”). We do not knowingly collect any Personal Data from Minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Data, he or she should contact us using the details provided above.
If you wish to exercise any of the aforementioned rights, or receive more information, please contact: contact@dollarshapeclub.com
Dollar Shape Club representative information:
88 RANGOON ROAD
#01-05 SINGAPORE 218374
This Privacy Policy is subject to changes from time to time, in our sole discretion. The most current version will always be posted on our website (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. In the event of material changes, we will provide you with a notice. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Privacy Policy.